| Issue ID | 854416 |
| Internal NHTSA # | 10397709 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 01/10/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When key is inserted into the ignition and turned, the vehicle does not start. The starter makes a click sound but does not turn over. Several attempts turning the key are needed to start the vehicle. Sometimes after trying 5-10 tries with no start, pulling the key out and reinserting will start the vehicle. Eventually, the car will start normally. The battery has been checked and fully charged during all incidents. This has happened approximately 20 different times over the last 5 months. It has been brought to the dealer twice for this issue the dealer has not been able to reproduce the failure. Recently, this problem has been occurring more frequently. This not a safe feeling not knowing that maybe the next time, i will be stranded. Frustrating since there is a known problem but the dealer will not do anything about it. It was brought in 10/12/2010 and 3/28/2011. Since the last visit, the problem has occurred 3 different times. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | WASHINGTON, DC |
| VIN pattern | 2D8HN54X78RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |