| Issue ID | 702283 |
| Internal NHTSA # | 10249974 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 03/10/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In march 2008, i purchase a new 2008 dodge caravan. Several months ago, i started to have problems with the van. When driving, all of the sudden the van will stall. It will immediately restart. However, no electrical components will work. Ie: headlights, hazard lights, windshield wipers, blower motor, radio etc. I called the dealership that sold me the car and on october 3. 2008. I took the vehicle in for repair. They returned the vehicle the same day and stated they recalibrated the computer and that should solve the problem. On october 15, 2008, the van was back at the dealer for the same problem. This time they kept the van until october 29,2008 at which time they stated they replaced the computer and again stated we should be fine. On approximately november 13th, 2008 we had the same problem for the third time. We took the van into the dealer and also called chrysler directly. We were told that a chrysler engineer would get involved and we would get the problem taken care of. It is now november 26,2008 and the dealer called and said that they could not duplicate the problem and therefore there was nothing more they could do. They stated to drive the vehicle until this problem occurs again and then rather than restart the van, have it towed to the dealership. My husband spoke with the district manager of chrysler, brandie wagner, and she told him that there is nothing she can do. My husband asked her to put her family in this situation and how would she feel. She responded that this is a very dangerous situation. However, there is no way to convince her supervisors to replace the vehicle until she or chryslers technicians see this problem occur for themselves. This is a very dangerous situation. If driving the van at night and this happens and we have no working lights, this not only puts my family in jeopardy but also the general public that is driving around us. |
| Vehicle Mileage at Failure | 7859 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANFIELD , OH |
| VIN pattern | 1D8HN44H98BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |