| Issue ID | 1446704 |
| Internal NHTSA # | 11072511 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 08/12/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | There was a recall for win module on my vehicle. Nhtsa number 14v-373. I was told by the dealer that the parts were not available and i would be notified when they were. I took the vehicle to the dealer for an oil change and when it was finished i noticed on the invoice that they had done the recall. The problem is they could not have performed the recall because they did not have both fobiks. I asked the service manager about this and agreed they had to replace the fobiks then he started to double talk and said i was better off because the new fobiks did not have all the buttons that mine had. I do not believe the recall was completed! I believe this is very dangerous for a dealer to tell a customer that a recall has been completed when in fact it has not. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLORISSANT, MO |
| VIN pattern | 1D8HN54P68BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |