| Issue ID | 1162852 |
| Internal NHTSA # | 10691699 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 01/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Horns blaring , wipers going, washer fluid squirting rear wiper moving and washer fluid spraying. Car just came back after four weeks at dealer that could not find problem, with chryslers star assistance the customer assistance replaced the ignition module and two key fobs. Did not fix original problem. I have logged over forty hours of phone conversation talking to chryslers customer case managers and supervisors as well as dealer service advisor ,service manager and mechanics. There has been a complete disconnect between normal human caring and the robot like customer service. I am not sure how people can sleep at night after telling families to keep driving these unsafe vehicles that stall while driving. Lawyers after punitive damages only don't take cases for vehicles that were produced before chrysler s bankruptcy. I don't blame them. Tipm modules seem to be recalled for vehicles after bankruptcy. I wonder if people remember 1994 dodge caravan rear latches. Same old chrysler profits before human lives. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLINTON TWP , MI |
| VIN pattern | 1D8HN44H78BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |