| Issue ID | 1160854 |
| Internal NHTSA # | 10690213 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2008 |
| File date | 26/01/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My wife was driving my 3 children (ages 5, 3, and 18 months) home in our 2008 dodge grand caravan. As she was pulling up to a stop sign, the airbags deployed inadvertently. Although, no one was injured, it was quite traumatic for my kids. They would not re-enter the van and had to receive a ride home from a local police officer. I contacted chrysler the next day. It took them over two weeks to send someone to inspect the vehicle. During that time, after having left repeated messages with chrysler, someone finally called me back and said that would not provide a replacement vehicle during the investigation, and they basically blamed me for the incident. They said there were recalls on the van that were not addressed. I informed him that i had not seen any recall regarding airbag safety. The man on the phone had 2 addresses on file, of which neither was currently accurate. He said that i should have contacted them when we moved. Finally after almost 4 weeks, they wrote me a letter saying that they were not taking responsibility. They told me that i should report the incident to my insurance company to have them cover it. Since then, i have found that there was a recall to the hvac drain tube and grommet that could leak and cause malfunction to the airbags. *js |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DACULA, GA |
| VIN pattern | 2D8HN54X08RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |