| Issue ID | 675608 |
| Internal NHTSA # | 10228125 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 02/05/08 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | While driving my driver side sliding door on my 2005 dodge grand caravan sxt shattered. This is the second time in 1. 5 years that the side door glass shattered while driving. The first incident was december 20, 2006 and the passenger door glass shattered. Both times while driving for no apparent reason. I called chrysler who said they have never heard of this and offered 2 reasons, 1) sudden change in temperature (neither time was there a drastic change in temperature) and the second reason given was possibly a scratch on the glass if i had scrapped them for some reason. They also informed me that my van was out of warranty. I knew that and glass is not covered under warranty any way. It seems more than a coincidence that 2 separate pieces of original factory glass on separate doors would shatter in this way. I always use the automatic opener and closer and very rarely is the door manually opened or closed (either doors). It is a safety hazard as this vehicle is purchased by many people with medium to large families and carry children. When the glass shatters and you need to continue driving until you can get the glass secured people or children that may be inside will have glass all over them. In short chrysler refused to pay for any replacement glass or acknowledge it could be an issue and to my knowledge is not being investigated by chrysler/dodge for a possible design flaw either or defect in glass. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KANSAS CITY, MO |
| VIN pattern | 2D4GP44L95RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JACK MILLER CHRYSLER |
| Dealer's telephone number | 816-453-5200 |
| Dealer's city | KANSAS CITY |
| Dealer's state code | MO |
| Dealer's ZIP code | 64118 |