| Issue ID | 791688 |
| Internal NHTSA # | 10331678 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 01/08/07 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | 2005 dodge grand caravan. Vin [xxx]. Power door locks will not function at all. Can only lock each door manually and separately. Beginning in 2007, i took the vehicle to the dealer on four separate occasions to have the problem corrected. Dealer followed guidelines each time and told me the problem was corrected. Each time the problem returned within a few days. I can neither lock or unlock the doors of the vehicle using the key fob or the door lock switch inside the vehicle. I searched online to see if others were having this same problem, and i immediately found that the door lock issue was the most reported problem for the 2005 dodge grand caravan. There seems to be no "fix" for the problem when taking the vehicle to the dealer. Many customers have reported the same experience that i encountered. They took their caravan to the dealer to get the problem corrected and work was done on the vehicle, only to have the problem recur within a few days or so. I have not been able to find one single customer online who reports they have been able to get a permanent solution for this issue, and chrysler corporation seems to be ignoring and even denying that the issue exists. Please help if possible!!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLUEFIELD, VA |
| VIN pattern | 2D4GP44L25RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |