| Issue ID | 700259 |
| Internal NHTSA # | 10248318 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 08/11/08 |
| Component | INTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Multiple electrical failures. Backup lights, door locks, interior lights, right side power window, and sliding side doors. The items do not function on our van. Upon pulling the battery terminal these items will work for a short period of time and then cease to function again. After extensive research on the internet and several hundred dollar in dealer "repairs" i have discovered that this is due to a software problem with the body control module on the 2005 dodge grand caravans. The fix is supposed to be a firmware update to the bcm provided by dodge. The issue i have is that if this is a software/firmware update to the van's computer why should the dealer expect me to pay $70 so my vehicle will function properly the same as it did when purchased. No modifications have been made to the van and it currently has just over 60k mileage. These problems have been around prior the end of the 3/36k warranty but since such a long time has passed the dealer will no longer honor any type of warranty on this vehicle. My complaint is that if this is a known software issue/fault with the van's software then dodge should upgrade them for free. It's not as if this is a wear and tear or customer induced failure. This is a fault in the core design of the vehicle. |
| Vehicle Mileage at Failure | 34500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAZARD, KY |
| VIN pattern | 2D4GP44L45RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |