| Issue ID | 815635 |
| Internal NHTSA # | 10354858 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 01/09/05 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2005 dodge grand caravan sxt new in 2005. From the time it was new i have had problems with the headlights. In the beginning they would randomly turn off while driving at night. I took it to the dealership and was told that my headlights worked for them and since they could not duplicate the problem, they couldn't diagnose and repair it, and that i needed to bring it in while it is happening (it happens at night-there are no dealerships open!). Of course after the warranty ran out, i am constantly having problems. They still go off at random while driving at night, and they rarely turn on when the switch is turned off, and sometimes stay on when the switch is turned off, or they do turn off then turn themselves back on while the car is parked. Sometimes i have to sit and turn the switch on and off repeatedly (so much that my wrist hurt)before they will come on, this has taken up to 15 minutes (while in a dark parking lot). I contacted dodge again and was told that my car was out of warranty. I know this is a manufacturer defect, as it began when the car was new. But, dodge doesn't care. In my daily commute to and from work i am on i-35 where there is construction going on, with narrow lanes and concrete walls and no shoulder to pull off onto, my headlights turning off and not coming back on can get me killed. I don't know what else to do. I called chrysler assistance 800 # and was told that my complaint was denied because of the mileage and warranty being out. I argued that the problem began when the car was new, so they should fix it. It has been escalated to a supervisor, and i am awaiting their denial at this time. While searching the internet for a possible cause/fix i found numerous people with the same vehicle and the same complaints. Minivans are regularly purchased by families with children (as was mine). These vehicles need to be recalled and repaired before someone gets injured or killed. I believe that chrysler will not help voluntarily. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRUCEVILLE, TX |
| VIN pattern | 2D4GP44LX5RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |