| Issue ID | 942819 |
| Internal NHTSA # | 10477115 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 01/09/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While driving the car home at only 35 mph, my wife heard a large bang and immediately lost the power steering, but was able to pull off the road. When i was able to check under the hood of the vehicle, i found that the aluminum casting had broken that holds the bracket for the alternator. The alternator and serpentine belts were laying near the left side of the engine compartment. I took photos of the problem since i know it is not usual for the casting to break. I had the car towed to the chrysler dealer that we have had all the service for the vehicle performed. I explained that i was concerned that the casting broke and they seemed concerned also at that point. They stated that they had not seen this problem before. I had the repairs made at a cost of over $1500. 00. They had to replace the cvr pkg-engine because the break was part of the casting for the cover of that part. I then contacted the chrysler dodge customer service department and told them i was concerned about the safety of the vehicle and that if my wife had been going 75 on the expressway and rounding a curve in heavy traffic, such a break could easily cause catastrophic damage, injury, or death. I told them that i believe that this is not a normal wear and tear or maintenance item, but a manufacturing defect since the aluminum casting broke and not the bracket. The customer service case manager only came back with a statement that the vehicle had 138000 miles and they could offer me only $465. 00 toward the repairs. There was no acknowledgement, or concern that this was a safety issue. While i believe that chrysler should pay for the entire repairs, i am more concerned that this could be a potential life threatening situation for other unknowing drivers. I have the pictures and i have the part in my possession if anyone needs to investigate this! |
| Vehicle Mileage at Failure | 138570 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT HURON, MI |
| VIN pattern | 2D4GP44L05RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |