| Issue ID | 889395 |
| Internal NHTSA # | 10433041 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 09/08/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Electric locks: after 36000 miles and no more warranty on the vehicle the power locks quit working. I found that pulling the battery would resolve the issue for a short while but it would come back again and that doing this could cause issues with how the engine ran for a while and of course the radio and clock would have to be reset. After researching the issue i found that this is known issue and that it would require a firmware upgrade on the vehicle on board computer. The manufacterer nor dealer would do this at no cost. It cost me $85. 00 to get the update. I do not feel this is right and only hope that others will file complaints to get dodge to correct this and re-imburse their customers who have had to do this. As for me, this is my third dodge and will no longer buy another. *tt |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAVELOCK, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |