| Issue ID | 805024 |
| Internal NHTSA # | 10345843 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 16/07/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Problem dodge grand caravan handicap conversion van:on a friday afternoon 2010 this van stopped in a moving lane ny thruway outside of the buffalo area. Traffic was bumper to bumper,stop and go with many heavy trucks. After 2 911 calls, the thruway flatbed tow truck did not reach us for nearly a half hour. No cops came at all. My husband, in his large motorized wheelchair, and i (the driver) were stopped with traffic moving in the 2 lanes from behind us. My blinkers were on but traffic had to realize we were totally stopped and then useother lanes, including the breakdown lane to our right, to go around us! Thankfully,we were not hit by these gigantic trucks. We are alive to tell the story. It is now 10 days later. The first repair shop and then,the next day till now, a dealer repair shop have worked on the van. Two sensors were replaced and then the entire computer was replaced. Both repairs did not make the van start. The dealer shop was in contact with the chrysler/dodge corporation. The wiring harness was opened. Part of the problem was found. I don't know all the details of their investigation. Waiting for my vehicle to be fixed, my handicapped husband and i have now amassed $1000 in hotel/etc. Bills due to this incident. And, this cost does not yet include fixing our vehicle. Finally, the dealer repair shop arranged to have a rental van delivered to our hotel (our cost) so we could finally get the special wheel chair and drive home 8 hours. And thus far all the costs are mine. I now have another $1000 rental fee facing me because the wheelchair van to get was rented for 8 days, on the dealer repair shops arrangements. A fee would be charged for "early" return of the wheelchair rental. Note that my husband had only a borrowed manual, non-tilting wheelchair for the duration. Please help us sort this out and save others from the stress and fees we have endured for this. I am now also afraid to drive that dodge van back home on a busy highway, or anywhere. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLOOMFIELD, CT |
| VIN pattern | 1D4GP24R86BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |