| Issue ID | 1059779 |
| Internal NHTSA # | 10584075 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2005 |
| File date | 14/04/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On april 18, 2014, consumer made an appointment at lithia dodge in kennewick washington with the sole purpose to check to see if the air bag warning light on their 2005 dodge grand caravan being on constantly was covered under the nhtsa recall 10v008000 "front airbag crash sensor failure". When consumer arrived for the appointment on april 21, 2014, the dealership indicated without looking at the vehicle or checking the vin that the van may or may not be covered under the recall. They just didn't know. They could do a diagnostic on the vehicle, though: if the vehicle was covered under recall, the visit would be free. If the vehicle wasn't under recall, they would charge a $125 "diagnostic fee" to tell the consumer that it wasn't under recall. The vehicle was not inspected or repaired. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST RICHLAND, WA |
| VIN pattern | 2D8GP44L35RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |