| Issue ID | 649400 |
| Internal NHTSA # | 10206973 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2004 |
| File date | 24/10/07 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Product type code | VEHICLE |
| Description of the problem | For the second time this year a window has exploded on my 2004 dodge grand caravan. I was driving down the road at posted speed, light traffic, sunny day, windows down, and pop, the passenger slider window shattered. It looked like it popped from the inside of the van. I was fortunate enough to pull over and was able to stop safely. Once i stopped the window just fell out. I called chrysler customer service line and was advised by ms. J to proceed to the dealer that i had purchased the car from to have the vehicle inspected. I went to the dealer the following morning, and the service manager refused to even look at the window. I explained that this was the second incident this year where a window has exploded, and he told me since he didn't see the first one there was nothing he could do. No documentation, not even a drive in the car. Now in addition to the problem with the windows, the van has a front end problem, a rear end problem, and a transmission problem. The front tires feel like they are falling off the van while driving, when turning right the rear end feels like it is tilting and the left tire squeals, and the car shifts improperly, or hesitates in traffic. |
| Vehicle Mileage at Failure | 68900 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WARREN, MI |
| VIN pattern | 1D4GP24RX4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 21/04/05 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COLONIAL DODGE |
| Dealer's telephone number | 586-778-1800 |
| Dealer's city | EASTPOINTE |
| Dealer's state code | MI |
| Dealer's ZIP code | 4021 |