| Issue ID | 500279 |
| Internal NHTSA # | 10088654 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2004 |
| File date | 17/03/04 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | The day after i bought my 2004 dodge grand caravan/se it started making funny noises and the steering felt funny. I took it to the dealer and they replaced the rack and pinion system. Since then the vehicle continues to pull to the right and the front tires are wearing fast. I took it back and they did a front end alignment. It is still pulling and i took it somewhere else and they checked the alignment and said it was off. I took it back to the dealer and told them and they said it was not and they did nothing. Meanwhile my front tires continue to wear fast. I have a warranty on the tires but goodyear says it is a factory/dealer problem causing it. (ignore equipment section on this complaint, it was done in error and i can't get rid of it). *ak |
| Vehicle Mileage at Failure | 60 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | REISTERSTOWN, MD |
| VIN pattern | 1D4GP24R84BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 15/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HERITAGE DODGE |
| Dealer's telephone number | 4103561800 |
| Dealer's city | OWINGS MILLS |
| Dealer's state code | MD |
| Dealer's ZIP code | 21117 |