| Issue ID | 500291 |
| Internal NHTSA # | 10088662 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2004 |
| File date | 15/03/04 |
| Component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN |
| Product type code | VEHICLE |
| Description of the problem | The brakes have been sqeaking and when i let off of them they feel like they are grabbing. There is also lots of brakes dust on my front rims. This has been since i bought the car 3/15/04. The service department at the dealers said the brake noise is normal. They checked the brakes on 3/17 and said they were fine. I took the vehicle back 8/17 because of the front end pulling and asked that they check my brakes again. The rotors were warped so they "turned the front rotors". I asked what could cause this and they said driving with 2 feet or it could also happen if the rotors are hot and it starts to rain and cold water hits them. They blame the driver. It only had 7539 miles on it. I took it back 8/23 because i do not hear or feel a change in the brakes. Theytest drove it and said it was normal noises that i was hearing and nothing is wrong.*ak |
| Vehicle Mileage at Failure | 15 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | REISTERSTOWN, MD |
| VIN pattern | 1D4GP24R84BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 15/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HERITAGE DODGE |
| Dealer's telephone number | 4103561800 |
| Dealer's city | OWINGS MILLS |
| Dealer's state code | MD |
| Dealer's ZIP code | 21117 |