Issue ID | 1576175 |
Internal NHTSA # | 11222450 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2016 |
File date | 21/06/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 dodge caravan. While driving on the highway, the engine made a loud noise and shut off. All power to the vehicle, including the power steering, was inoperable. The contact had to guide the vehicle to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the transmission failed. The mechanic also stated that there was an unknown recall for the failure and referred the contact to bettenhausen chrysler dodge jeep ram (8355 w 159th st, tinley park, il 60477, (708) 532-2665). The dealer diagnosed that the transmission pump fractured and damaged the transmission. The pump was not covered by the recall; therefore, the contact had to pay for the repairs. The manufacturer was contacted and provided a case number. The failure mileage was 62,000. |
Vehicle Mileage at Failure | 62000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ORLAND PARK, IL |
VIN pattern | 2C4RDGCG0GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |