| Issue ID | 1441552 |
| Internal NHTSA # | 11064275 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2014 |
| File date | 21/01/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Driver's headrest deployed due to the plastic that holds a pin broke internally. This spring loaded system apparently had enough tension that it broke the plastic. My vehicle was stationary and unoccupied at the time. If i had been sitting in the vehicle my neck could have been broken. A replacement headrest is about $650, not including labor, according to the dealership and i was told it is not in warranty. I have had this vehicle less than 4yrs. |
| Vehicle Mileage at Failure | 72500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOORE, OK |
| VIN pattern | 2C4RDGBG1ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |