| Issue ID | 1213541 |
| Internal NHTSA # | 10759203 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2011 |
| File date | 07/01/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | It has been about 2 years when i contacted the car dealer with the notice you sent me. All they did was disconnected the rear windows but never connected them back. Still now they are disconnected. The dealer told me that they where going to call me as soon as the parts came in it is august 25, 2015 and still no answer from them. The last time i called them was in january left a messages but got no return call. What can i do since it is august and the rear windows are still disconnected. I have not been able to use them. They do not work. I don't think that they are still waiting for the parts. They ordered them but never installed them in my vehicle. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARSON, NV |
| VIN pattern | 2D4RN3DG0BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |