| Issue ID | 1203618 |
| Internal NHTSA # | 10744013 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2010 |
| File date | 22/07/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On july 22, 2015 vehicle wouldn't start. Tried jumping nothing. Then it finally started, told my wife to take vehicle home. When i got home tried again, this time it wouldn't start at all. Had vehicle towed to our local mechanic on 7-23-15. On 7-24-15 mechanic called and said the starter module was out and that this item was also on "recall". I knew this and had already contacted a dodge dealer to have replaced. Now here's the problem, i travel a lot and have my own vehicle. My wife needs this caravan to go to doctor appointments. Dealer ship telling me they can't get it in due to "back order" of said part. There really needs to be some priority here to get us back on the road. The caravan is setting at our local mechanic's shop not able to get started. Please check if you can priorities this. Dealer ship is kunes country in sterling, il. |
| Vehicle Mileage at Failure | 127500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLETA, IL |
| VIN pattern | 2D8HN54P78RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |