| Issue ID | 939425 |
| Internal NHTSA # | 10473944 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2010 |
| File date | 13/08/09 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2010 dodge caravan in april of 2010 with 19 miles on it. In august with only aprox 7300 miles i had the rear rotors replaced, because they were too bad to turn. I also complained about the sliding doors rubbing fenders. In october with 11000 miles i placed the van back in shop for doors rubbing fender and rear rotors. At this they turned the rotors and buffed out fenders. In december brake calipers were sticking so they put a adapter on the calipers that was supposed to keep the brakes from sticking. In may with 19000 miles i had the van in shop for front brakes and rotors (recall). While in shop they checked the rear and found rear rotors were bad again, at my cost of 300. 00. Had the car inspected with only 2,000 miles on the new rear rotors and found they have hotspots on them already. The mechanic suggested i have the rear rotors replaced again before the 12,000 miles are up. He said there are already hotspots on the rear. I will be putting my 2010 dodge caravan in shop again with 23,500 miles for rear rotors and rattle noise in rear. I am sick of this, i honestly think chrysler is a joke. 7300,11000,19000, and now 23500. What is it going to take to get this problem fixed? I am not sure these people care about the safety of their customers. They replaced my rotors on the rear again. I filed a claim and chrysler offered $2500. What a slap in the face. I wish there was more we could do. Please let me know>> |
| Vehicle Mileage at Failure | 7300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITTSBURGH, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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