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2010 Dodge CARAVAN Electrical System Problems, Complaints and Defects

Issue ID	1167078
Internal NHTSA #	10694730
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	CARAVAN
Model Year	2010
File date	11/03/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I took my van to the dealer because the windows would either roll down on their own and the switch on the door worked sometimes. I purchased a battery for my key fob because the doors would not lock or unlock all the time. The dealer fixed the recall switch for the vent windows, and i was charged $4. 03, $400. 00, labor and total of $179. 56 in parts. They did not offer a loaner car while my van was being worked on. I had to pay 82. 00 for a rental. I had 3 quarters of a tank of gas when i dropped it off, and when i got the vehicle back it was a little under the 1/2 mark and no one offered to replace it. The dealer did take $200. 00 off, and i was told that they did it because i was a good customer. Well, i don't think good customers should be treated this way. The windows and mirrors do work now, however; they must have broke something else because my side doors will not lock, they changed the battery in the key fob and it still does not work. I've had problems where as the front windows would go down 1/2 way on their own. I have read where there have been numerous reports about the windows going down on their own and it would seem to me that this is were the problem stemmed from. The windows go down whenever they want to and moisture gets in side the vehicle and causes this type of problem. I called the dealership back on 3/13/2015 and no one answered and i could not leave a message. I called back on 3/15/2015 and spoke with a very nice young lady named [xxx] and she says they would not have a loaner until thursday, 3/18/2015 even though they have a relationship with the enterprise rent a car company. What am i looking for?? I am expecting to be reimbursed for the $381. 55. I feel strongly that this was a factory issue and the dodge chrysler jeep dealer should be responsible for all charges, including the money spent on a rental car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	81146
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CHARLOTTE, NC
VIN pattern	2D4RN5D1XARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KPADA4AE1JP001150 5UXTY9C05M9H28003 W0VBE8EE198060178 JN1TDSY61U0301295 TMBMD65JX95015129 ZAPYTAJSPRZEDAWCY WF0HXXWPJH2G35210 ZCFC35A710D536440 UU15SDK9659319766 UU1DBG004NU000005 UU1B5220161547105 UU14SDE3455159762

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2010 Dodge CARAVAN Electrical System Problems, Complaints and Defects, Recalls and Failures

2010 Dodge CARAVAN Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?