| Issue ID | 1108341 |
| Internal NHTSA # | 10631773 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2010 |
| File date | 03/09/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving on the highway in north east florida, i drove into a very heavy thunderstorm. Tried to turn on wipers and nothing happened. I was traveling in the center lane and could not move off the road. My visibility was reduced to zero... I could not see past the windshield. I was forced to slow down rapidly causing panic with traffic behind me. I had to drive using my 2 side mirrors to guide me and only knowing that i was in between the 2 white lane stripes. I eventually made it to the side of the road but could not proceed until the rain stopped. 2 weeks later, i was on official travel and the exact same thing happened again, almost causing an accident. The dealership service shop changed the wiper motor costing $450 on the first repair. Now they are saying that it is the "tipm, totally integrated power module", which will for the part alone cost nearly $1000. The dealership will not credit the first repair that they charged and got wrong and it has been 6 days on this repair and they still do not have the part needed. I did do some research and found that the tipm has pending lawsuits and controls many items in the vehicle that could cause a major safety issue. Recommend staying away from these vehicles with tipm issues. Recommend also that gsa get a refund on the first repair. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSONVILLE, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |