| Issue ID | 634903 |
| Internal NHTSA # | 10195073 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2007 |
| File date | 15/06/07 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | These tires (bridgestone turanza el42 ? 215/65r16) were oem on my 2007 dodge caravan with a firestone/bridgestone warranty. At 10,000 miles i noticed a pull to the right. I purchased a lifetime alignment and rotated the tires at b/f. After another 1300 miles, the pull was a harder right. F/b checked the alignment, stating it was good and told me this was a "belt" issue.... Put the "bad" tires to the rear and ordered two oem tires. I am awaiting 2 new tires of the same oem (one to be warranted the other self pay). The f/b store, where i purchased the lifetime alignment, tells me you can check a belt problem by cross rotating the tires. Until that test is completed, they cannot consider replacing a damaged tire under the warranty. Both tires are under the 12 month-2/32 depth warranty provided with my new car. I think f/b should cover the warranty on both damaged tires without any need to test for a belt issue. Either the ? Bad? Belt damaged 2 tires or an improper alignment damaged 2 tires. After reading numerous reviews abt this particular tire on www. Nhtsa and www. Tirerack. Com, i do not want to pay a dime for a turanza el42 replacement tire. Reviews of these tires on bmw's, acura's, and dodge/chrysler products show numerous problems from blow-outs, poor tread wear, flat spots, cupping, and belt issues. Addendum: while the original f/b store (who initially aligned and rotated my tires) will not consider honoring the tire warranty, i did find another f/b store in my area (20 miles away instead of just 4 miles away) who will replace the 2 worn tires without question and under the warranty. I will speak with the district manager of f/b about both local stores and the good and bad behaviors of each store manager. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRENTWOOD, TN |
| VIN pattern | 2D4GP44L37RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 24/11/06 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JIM COGDILL DODGE |
| Dealer's telephone number | 865-690-1611 |
| Dealer's city | KNOXVILLE |
| Dealer's state code | TN |
| Dealer's ZIP code | 37919 |