| Issue ID | 992556 |
| Internal NHTSA # | 10523091 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2005 |
| File date | 15/04/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I purchased monroe econo-matic strut assemblies in feb 2013 from rock auto. I installed them in march on my 2005 dodge grand caravan. The right one started making a loud clunking noise about one month later. I found out the warranty is only 30 days through rock auto. When i checked monroe's sight, i found they don't have a warranty at all. I sent a email to their customer support but they never responded. I searched online for complaints about monroe struts and was stunned to find so many. I think this needs to be investigated. I would be glad to send my broken strut to be tested. I don't believe monroe struts are safe and the public needs to know. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOHNSON CITY, TN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |