| Issue ID | 837326 |
| Internal NHTSA # | 10374959 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | CARAVAN |
| Model Year | 2005 |
| File date | 27/03/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Hi i already have a complaint in your system the # is 10332386 . The problem is the doors will not open or lock when i press the remote. This has been going on since may. It stopped and came back again since the date of my first complaint. It has happen at least 5 times including today that i am having the same problem. The plugs from the battery have to be removed and put on again and then it works. I have no clue how long this process will work before i have to either invest in a new sensor to solve the problem. I was hoping you could help me find out if i am covered for this either in a recall or warranty. It started with my car mileage at 49,000 and now i'm up to 52,000 and it's still happening. Can you please let me know if the dealer will tell you some thing different as you are the nhtsa? I'm sure they will tell us the customer any thing to get us in to spend over $500. 00 to get it fix. When it may really be a fault of the dealer or maybe the warranty will cover it. The dodge caravan is a 2005 and it runs really well so far thank god. It's just this issue that is really becoming a pain. Please let me know if you can advise me on my next steps to take. Thank you and have a happy new year. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HERNDON, VA |
| VIN pattern | 1D4GP25R25BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |