| Issue ID | 684165 |
| Internal NHTSA # | 10235078 |
| Manufacurer | CHRYSLER LLC |
| Brand | CHRYSLER |
| Model | SEBRING |
| Model Year | 2002 |
| File date | 29/06/08 |
| Component | SUSPENSION:REAR |
| Product type code | VEHICLE |
| Description of the problem | In may, while driving my passenger side rear strut mount on my 2002 chrysler sebring broke. I took my car in and had it fixed and had to leave it as the dealership (golling chrysler) advised me that it was a safety hazard to drive with the broken strut mount. On 06/29/08, my driver side rear strut mount broke. This time, the dealership (clarkston chrysler) stated that there are no replacement parts as there is a design flaw with the part and they had to be reengineered. So, i have been unable to drive my car since 06/29/08. My car only had 65,000 miles but it is parked and unusable. I have been told that this is a common problem and there is a backlog of 10,000 parts on order. Chrysler called to state that they estimate that the parts would be in on august 11th. This is obviously a safety hazard - or at least that what the dealership told me and i cant imagine that very many people can shelve their car for 6 weeks and instead - like me, have had to drive there car on occasion. I was able to burrow someone's vehicle but there were still times when i did have to drive my sebring when another vehicle wasn't available. It should be noted that of those 65000 miles, well over 99 % were on highway and paved roads. There are no dirt roads in the area and it is rare that i ever drive on one. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLARKSTON, MI |
| VIN pattern | 1C3EL56R72NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |