2002 Chrysler SEBRING Suspension Rear Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Chrysler SEBRING 2002 suspension rear. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Chrysler SEBRING 2002 suspension rear and complaints other owners have filed.
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2002 Chrysler SEBRING Suspension Rear Problems, Complaints and Defects

 Issue ID683891
 Internal NHTSA #10234800
 ManufacurerCHRYSLER LLC
 BrandCHRYSLER
 ModelSEBRING
 Model Year2002
 File date10/07/08
 ComponentSUSPENSION:REAR
Product type codeVEHICLE
 Description of the problemOn july 10th,2008 i heard a loud noise coming from the back of my 2002 chrysler sebring 4dr sedan. I pulled over and noticed the rear passenger strut had fallen from the mounting bracket. I took the car on july 11th to get it fixed. The repair shop told me that the bracket required (4879072ad) is on extreme backorder and it couldn't be fixed. I called all over the country searching for this part. It is only available through the dealers. There is no aftermarket replacement. All dealers everywhere are out and have orders placed on chrysler but never get the parts. I called chrysler customer service and they acted as if they didn't know of the problem. After being persistent, i found that there are over 10,200 on backorder in the us as of 7/17. Assuming 2 per car and some dealer "safety stock", this could add up to 4000 cars which are not being driven because of the parts availability or are being driven unsafe. Every chrysler parts dealer i called said the potential exists for the wheel to fall off without the strut attached. It also causes damage to tires and other components. I checked with junk yards hoping to find a set. I did find them and they are in the same condition as mine. If the carpet in the trunk is pulled back you will see white dust and corrosion everywhere. I heard from a dealer that the parts come from mexico and the plant is on strike, there have been cars sitting and waiting for this part for up to 3 months, best case i can get parts in 1 month. From a parts, safety and awareness standpoint, chrysler has dropped the ball on this one. Unacceptable. I am out car rental fees and have been on the phone for days! They could at least acknowledge the problem! I am certain they know of it.
 Vehicle Mileage at Failure88189
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSHORTSVILLE, NY
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase06/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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