| Issue ID | 568227 |
| Internal NHTSA # | 10141960 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | CHRYSLER |
| Model | SEBRING |
| Model Year | 2002 |
| File date | 07/11/05 |
| Component | STEERING:RACK AND PINION:RACK |
| Product type code | VEHICLE |
| Description of the problem | The problem to my car happened while it was sitting in the garage. My 2002 sebring convertible has had a complete failure of the steering rack and tie rods at 28,000+ miles. The car is unsafe to drive. The dealer stated it was $1800. Repair. A call to chrysler service resulted in am offer to pay for the parts not the $1000. Labor charge. I called back to negotiate this offer. I was promised a call back which i received by voice mail asking me to return the call and stating that was there best offer. . When i attempted to return the call to the person who left the message i was hung up on twice. I am still trying to communicate with chrysler by phone so far after several hours i am still unsuccessful. After checking on the web i found many incidents of this kind reported by other sebring owners. Why hasn't there been a recall on this obvious defect that could be life threating? This is a lightly driven car and should not have suffered this type of dangerous failure. *jb |
| Vehicle Mileage at Failure | 28800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BONITA SPRINGS, FL |
| VIN pattern | 1C3EL65R32NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 20/12/01 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COLLIER CHRYSLER |
| Dealer's telephone number | 239-261-3100 |
| Dealer's city | NAPLES |
| Dealer's state code | FL |
| Dealer's ZIP code |