| Issue ID | 1455727 |
| Internal NHTSA # | 11081076 |
| Manufacurer | General Motors LLC |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2015 |
| File date | 19/03/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Took my vehicle to the dealership because the onstar light would switch between green and red, and my compass no longer works. Was told at the dealership that my high-frequency antenna was out due to outside water intrusion (ex. Rain, snow, carwashes...) when you go online there are pages and pages of people with the same problem. With this problem your onstar, navigation, compass, and xm radio may have problems. My safety concern with this is the fact that people pay for onstar services and with the gm defect which was acknowledged with certain vin numbers but not all having the same issue is that if i am in an accident or an area where cell service is not available i will not be able to receive the help i need for services i am paying for due to an issue in manufacturing. Gm issued a customer satisfaction program where they fixed this issues in vins they found to be affected; i believe they should be repairing all vehicles that are having the same exact issue. As of now, onstar cannot locate my vehicle and if i were in danger they would not able to respond to me nor my family. |
| Vehicle Mileage at Failure | 73173 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 1GNSCAKCXFRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |