| Issue ID | 1244551 |
| Internal NHTSA # | 10809040 |
| Manufacurer | General Motors LLC |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2015 |
| File date | 12/11/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Although the vehicle was sold with the capability for dingy towing using the optional transfer case as per the last 3 generations of tahoe's, it became apparent a design issue was present the first time i put the case in neutral and turned off the car. I advised the gm dealer and a month later they changed the procedure calling for battery disconnection. This results in the loss of all information. The first time i dingy towed the car using gm procedures my only key fob unsynced with the vehicle when the battery was reconnected. This left me with the truck in neutral connected to my bus with no way to disconnect it. It is not possible to back up with the vehicle connected to the bus and there was no room to turn around. I was dead in the water in the middle of the road. I left the dead keyfob on the console and went to retrieve my phone to call the dealership service department and the vehicle locked itself with the key fob inside. Onstar tried 4 times to unlock the vehicle without success or recognition of the signal from onstar. Gm sent emergency service 3 hours later and they had to break into the car to open it. In order to unhook the car i had to drag a 14' limb out of the woods and block up the back wheels and ease the bus back about 1" to take pressure off the towing system. I cleared the bus out of the road but the vehicle sat in the middle of the road for 3 hours until we unlocked it. This is dangerous and could have been deadly to a pet or baby locked in the car during the heat of the day. This is a gm design issue and they refuse to accept responsibility! |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | INDIANAPOLIS, IN |
| VIN pattern | 1GNSKCKC3FRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |