| Issue ID | 743848 |
| Internal NHTSA # | 10289097 |
| Manufacurer | GENERAL MOTORS CORP. |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2005 |
| File date | 01/10/09 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | I own a 2005 chevrolet tahoe under 70k miles. My speedometer quit working. I found out that gm issued a specials program to fix the instrument panel on 03, 04 and some 05 tahoes if they are under 70k miles. My vin number was outside the lot of approved vin's. I contacted gm customer service and was led to believe they would provide some coverage for my repairs if the gm mechanic could verify that the problem with my speedometer was the exact problem being recalled. After one week of phone messages from gm that they were working towards a resolve, i was denied any coverage. My complaint is lack of ownership of the problem with my tahoe by gm. The mechanic at our local gm dealer verified to gm that my instrument panel was the exact defect that was being recalled. I was still denied and was told by the customer relations department that the speedometer not working was due to the previous owner? This was such a ludicrous statement by customer service. We are now forced with fixing the speedometer at our expense even though it was proven to be the fault of general motors. I am filing a complain with the better business bureau as well. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NATHROP, CO |
| VIN pattern | 1GNEK13T55RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |