| Issue ID | 716691 |
| Internal NHTSA # | 10262258 |
| Manufacurer | GENERAL MOTORS CORP. |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2004 |
| File date | 16/06/06 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 chevrolet tahoe. The contact has experienced several failures with the steering shaft in her vehicle. While driving at any speed, the steering shaft fails and causes her to lose control of the steering. The vehicle will continue to drive forward and makes a loud humming noise. The vehicle was taken to the dealer and they stated that the intermediate steering shaft failed. The vehicle was repaired at no charge. The vehicle failed two more times since the repair. The intermediate steering shaft has been replaced a total of three times. The contact called the manufacturer and was informed that because there was no current recall on the failure, no compensation would be provided. The failure mileage was 12,000 and current mileage was 80,000. 4/01/09 *nj the consumer stated she is still experiencing excessive play in the steering wheel, noise and uncontolled motion in the tires. Updated 04/07/09. *jb |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | LIBERTY, WV |
| VIN pattern | 1GNEK13Z24RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TURNPIKE CHEVROLET |
| Dealer's telephone number | |
| Dealer's city | NITRO |
| Dealer's state code | WV |
| Dealer's ZIP code |