| Issue ID | 721395 |
| Internal NHTSA # | 10266501 |
| Manufacurer | GENERAL MOTORS CORP. |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2004 |
| File date | 22/04/09 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl*- the contact owns a 2004 chevrolet tahoe. While driving approximately 25 mph on normal road conditions; the vehicle automatically shifted into four-wheel low gear without assistance. The driver pulled over to the side of the road. The engine was turned off. Immediately, the engine was restarted into two-wheel drive. The vehicle was able to resume normal operation. The failure occurred intermittently. The vehicle was taken to an authorized dealer for diagnostic test. The failure was due to the four- wheel drive switch module and the encoder motor transfer case actuator. Both components were replaced. The vehicle was taken to the authorized dealer on five separate occasions for the identical failures for which there were no resolutions. The vehicle service warranty expired at 36,000 miles. The manufacturer was notified of the malfunctions. The failure mileage was 27,000. The current mileage was 90,000. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BRONXVILLE, NY |
| VIN pattern | JHLRD186XXCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |