| Issue ID | 766191 |
| Internal NHTSA # | 10310809 |
| Manufacurer | GENERAL MOTORS CORP. |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2004 |
| File date | 12/02/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | When i pull the door handle out to open the door it does not go back in. Therefore, the door does not latch closed and it flies open while driving down the road. This problem began with the driver's door and is now doing the same thing on the passenger front door (which is rarely used). Between the 2 doors, they have flown open three times at different speeds. Thank goodness the individuals had their seatbelts on and were not thrown from the vehicle. I visited a chevy dealer at which time the service person oiled the handle. It did not help nor did it change anything this individual stated several times "i do not feel comfortable with this at all" and told me to contact gm for assistance on the repair costs. Upon contacting gm customer service and explaining that this is a huge safety issue, i was told they would deny my claim and are unwilling to pay for any repairs to my vehicle because it was out of warranty. I again explained that this defect could in fact kill someone and they did not seem to care. I was told it is my responsibility to pay for the diagnostic and the repairs. The fact that the doors do not latch shut and fly open while the vehicle is moving at any speed is extremely dangerous. I am in the process of looking into getting it repaired via a local mechanic. I do not feel safe in this vehicle and certainly do not feel safe having a passenger with me. I currently hit the handle back in every single time i enter the vehicle. I cannot stress enough how unsafe this is. Thankfully there have been no deaths or injuries yet. Hopefully no one else that owns a tahoe has experienced any. Please help before someone is killed. Thank you so much. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, MI |
| VIN pattern | 1GNEK13Z04JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |