| Issue ID | 588232 |
| Internal NHTSA # | 10157448 |
| Manufacurer | GENERAL MOTORS LLC |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2004 |
| File date | 07/04/06 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | On date stated, our 2004 chevy tahoe vin [xxx], left the roadway, became air borne, landed on its nose, deployed the air bags, and ended up upside down. According to onstar, they should have been notified when the air bags deployed, but the system failed and did not send notification. There were no life threatening injuries, but had this been at night, and the accident not witnessed by others who came to our aid. The outcome could have been entirely different. It is our desire that this situation be elevated to the proper level within gm, onstar, and specifically chevrolet, so that the proper research can be done where the system will not fail in similar circumstances in the future. The system is designed to save lives, but if it does not work, is useless and much advertising to the contrary is very misleading. Thank you for your attention to this. [xxx] gb. *nm |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SELMA, AL |
| VIN pattern | 1GNEK13Z64RXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 18/05/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |