| Issue ID | 703071 |
| Internal NHTSA # | 10250650 |
| Manufacurer | GENERAL MOTORS CORP. |
| Brand | CHEVROLET |
| Model | TAHOE |
| Model Year | 2004 |
| File date | 13/09/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 chevrolet tahoe. The contact received a notice from the manufacturer for the instrument cluster, which advised her to take the vehicle to the nearest dealer for service. He was not experiencing any failures at the time the notice was received. Approximately one month later, the speedometer, heat control, fuel gauge dial, and other instrument panel indicators failed. The speedometer displayed a higher speed than what was actually being driven. At startup, the speedometer would read approximately 70 mph and then later register 120 mph when the vehicle was in motion. The dealer advised her to call the manufacturer. The manufacturer stated that the vehicle exceeded the mileage requirement; therefore, they would not assist with the repairs. The dealer stated that the repair would cost over $400 for the part alone. The vehicle has not been repaired. The current mileage was 78,323 and failure mileage was approximately 77,000. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HEADLAND, AL |
| VIN pattern | 1GNEC13V24RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |