| Issue ID | 728097 |
| Internal NHTSA # | 10274339 |
| Manufacurer | BMW OF NORTH AMERICA, LLC |
| Brand | BMW |
| Model | M3 |
| Model Year | 2009 |
| File date | 15/01/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | This complaint is for a 2009 bmw m3 coupe with the dual-clutch transmission (dct). I am experiencing major shift lag trying to reaccelerate after slowing down. Basically, the 2nd gear will fail to catch / engage when i put my foot on the gas pedal causing the car stall for a second or two. After that, the gear will engage abruptly and i will be pulled violently forward. This has resulted in several near-accident situations: 1. I almost rear-ended someone when the gear engaged abruptly with the car jerking forward at a stop light when it turned green as i was approaching, slowing down to 2nd gear. 2. I was almost t-boned at a non-regulated intersection. I was slowing down when approaching the intersection. The car downshifted to 2nd gear for me and about 1/4 way into the intersection, i saw a vehicle speeding down towards the intersection on my left. I tried to accelerate to get out of the intersection but the transmission failed to engage for a full 2 seconds. I barely missed the vehicle t-boning into my car. There is no apparent events that have led up to the failure. The car behaves like that on the first day i bought it. This failure would happen every time i leave the car in automatic mode, so that the car's computer will downshift for me. I already brought the car to the dealership twice complaining about the issue and the potential safety ramifications, but the dealership's service department claimed that bmw north america has issued a statement claiming that it is normal transmission behavior and there is nothing that they can do to correct it. Obviously, this is a major safety concern for me and i am astonished that bmw will not do anything to rectify its problem. |
| Vehicle Mileage at Failure | 11 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | WBSWD93579PXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |