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2002 BMW M3 Power Train Problems, Complaints and Defects

Issue ID	1077465
Internal NHTSA #	10598930
Manufacurer	BMW of North America, LLC
Brand	BMW
Model	M3
Model Year	2002
File date	01/05/14
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	I am filing this complaint on behalf of myself and the countless others experiencing this potentially fatal defect in bmw's smg pump unit. I was driving on the freeway for about 5 minutes when i noticed my car immediately shifted into neutral without me making that decision. I was in the middle of changing lanes when this happened. The smg warning light came on. I put my hazards on. The car abruptly slowed as it chose to shift back to 4th gear as i was going 65mph. I tried shifting back up to gear safely get to the shoulder but with no luck as the vehicle went back into neutral. The cars behind me came very rapidly and two almost hit me as a result of this pump failure. By this time i was traveling around 40mph in a 65+ traffic zone. I finally rolled my car down the shoulder to safety. I replaced the smg relay with a spare new one i always carried in the car. I waited 10 minutes for the vehicle to cool off as i knew this was the infamous smg pump issue. The car started back up with no light and drove me almost the entire route back home. Just about a mile from my home, same thing happened. This time leaving me completely stuck in a busy intersection. Luckily, the people behind me were kind enough to help push my car out of the way. I called a friend and we pushed the car all the way back to my garage. Now this is just the first time it has happened. It happens in less than 3 minutes of driving the car just when i try to move it never breaking 15mph. Bmwna ignores our complaints as their dealerships make money hand over fist with this $4000 repair. My complaint is not with the repair amount. Us m3 owners are aware of the maintenance and repair costs for our highly specialized vehicles. However, this pump malfunction is a very real danger to all drivers. We've seen this happen to vehicles with anywhere from 15k to 120k miles on them. Bmw needs to issue a recall.
Vehicle Mileage at Failure	70045
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LOS ANGELES, CA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	58
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

AAVZZZ6RZNU006154 WDB2200251A456536 WBA31CH010CK96187 WDDPK3EAXHF143127 1FMCU14T0LUA99892 KMHJNB1VP7U512713 WVWZZZ1JZ3W270355 WDD2042021F552483 5KKHBPDV7TLWF9797 MMBJJKL10PH011217 TRUZZZFV1K1003948 3VWF17AT0FM603879

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2002 BMW M3 Power Train Problems, Complaints and Defects, Recalls and Failures

2002 BMW M3 Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?