| Issue ID | 1034306 |
| Internal NHTSA # | 10560549 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 330I |
| Model Year | 2006 |
| File date | 07/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have a 2006 bmw 330i which had a steering column malfunction and failure. It is safety problem and should be covered by a bmw customer satisfaction campaign. On january 7, 2014 the temp. Was minus 15 degrees f and the warning indicator in the instrument panel showed an icon of a steering wheel and a lock and the vehicle failed to start. The owners manual says "lights up in yellow: electric steering wheel is jammed. Move the steering wheel before starting the engine." i moved the steering, but the vehicle would not start. If this had happened while i was away from home in these minus 15 degrees f cold temp. I could have frozen before i could have received assistance. The service manager at anderson bmw in illinois told me that the 2006 bmw 330i has had problems with the steering column malfunctioning. I had to have the car towed to the dealership which took almost 2 full days due to the cold weather in chicago and all the cars that wouldn't start from the cold. I contacted bmw customer service, explained my problem and was told they couldn't do anything to cover this unusual quality problem under warranty. I understand it is out of warranty, but i wouldn't expect a major steering, start and interlock system failure when it is only 10,600 miles over the warranty period. As an automotive engineer responsible for quality i deal with warranty issues quite often as well as recalls with nhtsa. While many times a quality issue with a product is safety related it does not require a nhtsa recall. However, it can be covered under a manufacturers customer satisfaction campaign. From the nhtsa website, there are many cases reported that there is a problem with the 2006 bmw 330i model. I am reporting this incident to nhtsa in hopes that bmw will do something for other owners as the repair bill was $938. 00 and should have been covered by bmw, warranty or not. |
| Vehicle Mileage at Failure | 60600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE IN THE HILLS, IL |
| VIN pattern | WBAVB33546AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |