| Issue ID | 927585 |
| Internal NHTSA # | 10464008 |
| Manufacurer | BMW OF NORTH AMERICA, LLC |
| Brand | BMW |
| Model | 330I |
| Model Year | 2004 |
| File date | 26/06/12 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Both bixenon headlamps assemblies have failed on the vehicle they emit little to no light due to the known bowl burn issues with the plastic reflectors (should have been fabricated from metal), inside these headlamp assemblies. In looking at the light assemblies, they seemed to have failed a long time ago. This is a very unsafe and hazardous situation that renders the vehicle basically inoperative at night to the owner, because fellow drivers, pedestrians, and/or bicyclist may be not able to see your headlights. This could cause or may have already lead to fatal vehicular accident(s) or the death of a pedestrian(s) and/or bicyclist(s) because of the low to no light emitted by these faulty headlamps. While performing in depth research on the internet discovered that this is a very common and known problem on this make and model at all mileages. The bmw forums are full of complaints about this problem and an open complaint seems to be open and in process with nhtsa since 2009 some three years ago. Neither bmw or its supplier of this faulty part make a reasonably priced service part that can be purchased to correct this known product and safety problem. Not even the aftermarket industry makes a service part to correct this product problem. To correct this issue, you must purchase two new complete head lamp assemblies at a cost of approximately $ 1,200. 00 each from bmw which is outrageous especially for such a know product and safety problem. I can't understand why a recall has not been initiated for such a known problem on so many vehicles that has been on going for so long.. I contacted bmw north america for relief with this know safety and product problem and they could not help me with this issue because there is no open recall for this known product and safety problem. *js |
| Vehicle Mileage at Failure | 92000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIAMI SPRINGS, FL |
| VIN pattern | WBAEV53404KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |