| Issue ID | 1354159 |
| Internal NHTSA # | 10949787 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 330I |
| Model Year | 2004 |
| File date | 26/04/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall first i should say that this is not a complaint about an incident. This is a complaint about the failure of bmw to provide a timely replacement for the thirteen (13) year old driver's side airbag in my 2004 bmw 330i, which has spent all of its life in a high absolute humidity location (houston, texas). I first contacted bmw on april, 26, 2016 regarding the takata airbag recall on my 2004 bmw 330i. They first offered to perform an interim repair or an alternate provided vehicle. However, the insurance company informed me that the replacement vehicle would not be covered under my current policy. I followed up again on july 15, 2016, and bmw informed me that interim repairs were no longer being offered because final repair parts would be available shortly. They said i would receive a notice in the mail letting me know when i could take my vehicle in to my local bmw center for repair. I have verified that my address and contact info is correct with both bmw and the repair center in houston, texas. Houston, texas is a high absolute humidity area and this car is 13 years old with the original airbag still installed. I drive this car every day to and from work in high traffic areas inside the city of houston. I believe bmw has had ample time to procure a replacement airbag, and i have called them and wasted several hours of my personal time on this still unresolved issue. In short i believe bmw is stalling with the replacement of older model year airbag replacements, because they believe these vehicles are "end of life" and there is little incentive for bmw to fix them. However, this vehicle has low mileage for its age: eighty thousand (80,000) miles, and the lack of an airbag replacement will diminish the resale value or make it much more difficult to sell. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | WBAEV53404KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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