| Issue ID | 1284591 |
| Internal NHTSA # | 10865867 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 328I |
| Model Year | 2007 |
| File date | 18/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Bmw recall dated 11/12/2013, nhtsa campaign number: 13v564000. Recall up to 76,565 units for failures of front seat occupant protection mat. Air bag will not deploy in the event of an accident. Contacted bmw and was told my vin does not fall into bmw range but i've been experiencing the exact failure since yesterday when i was driving down my driveway at 3 -5 mph with no one in the passenger seat. I purchased the vehicle new 2007, currently has 83,000 miles on the vehicle. Bmw has likely not identified the true vin range of vehicles impacted by defective occupancy mats and refuses to pay for replacement and told me it was "customers cost" because my car was manufactured in dec., 2006 and the recall only went through cars manufactured up till sept. 30 2006 manufacture date. I think asked her if they put in a new part on the vehicles in december vs. September of 2006 and she said she didn't know. It would seem like a logical item to have in their customer service help tools instead of refusing to fix a critical safety defect in the vehicle. I said there are hundreds of people with the same problem posting it on the internet and bmw should take responsibility for what they manufactured which she really didn't care, i guess she doesn't care if my air bag deploys or not. I said to her you are going to have another class action suit after a few people die which she didn't really care. |
| Vehicle Mileage at Failure | 83850 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PURCELLVILLE, VA |
| VIN pattern | WBAVA33577KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |