| Issue ID | 1021955 |
| Internal NHTSA # | 10551594 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 325I |
| Model Year | 2004 |
| File date | 26/10/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Since couple weeks the steering wheel has become very hard to turn. Took it to dealer over the weekend and the service adviser said the power steering assist is not working. Looking up online, there has been a recall by bmw for this issue in other countries referenced at the below link for this model and other models: http://suffolktradingstandards. Wordpress. Com/2012/08/06/bmw-power-steering-recall/ http://www. Bmpdesign. Com/technical/power_steering_problems. Php its reported that the power steering assistance failure is due to a component in the control module not being to specification. This hard steering is causing a severe driving hazard. The local dealer service adviser refused to diagnose and repair the above issue without charging. Request nhtsa to get a investigation going due to large number of similar reported problems in online forums, as it is a serious driving and safety hazard and a public hazard. Not sure if the service bulletin under nhtsa id number: 10036979 is due to this very same reason. |
| Vehicle Mileage at Failure | 124970 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREMONT, CA |
| VIN pattern | WBAAZ33454KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |