| Issue ID | 913717 |
| Internal NHTSA # | 10453368 |
| Manufacurer | BMW OF NORTH AMERICA, LLC |
| Brand | BMW |
| Model | 325I |
| Model Year | 2004 |
| File date | 28/10/11 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | My car is subject to recall campaign no. 11v-438: lamps in rear quarter panel. I had this repaired on 10/28/11 at murray motors in glendale colorado. The invoice # is[xxx] and the service advisor is [xxx] (303-759-4646). I can provide a copy of the documentation. I had this repair done at an authorized bmw center, submitted the invoice detailing the cost and nature of the repair to bmw customer relations in westwood, nj via us mail, and they refuse to pay it. I received only a phone call from "[xxx]" at bmw customer relations saying that they won't pay it. It is disappointing that bmw refuses to abide by the requirements of the national traffic and motor vehicle safety act. I would appreciate any help that you can provide in getting bmw to abide by federal law. Thanks! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DENVER, CO |
| VIN pattern | WBAEV33424KXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |