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2003 BMW 325I Air Bags Problems, Complaints and Defects

Issue ID	1283663
Internal NHTSA #	10865186
Manufacurer	BMW of North America, LLC
Brand	BMW
Model	325I
Model Year	2003
File date	16/05/16
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Ever since the takata air bag alert was issued by nhtsa and bmw, i have been in touch with bmw north america representative, [xxx] for information regarding the replacement. After much delays and correspondence including telephone conversations, almost a year after first notice, she had a dealer, crevier bmw to replace the defective driver side takata airbag with another takata airbag as a temporary measure until a correct replacement was available. See below email of april 26, 2016. "good afternoon [xxx], i am following up with you yet once again on the availability of the 'right' replacements (passenger and driver side) of the takata air bags for my 2003, e46. As you know it has been 19 months since the initial announcement (recall campaign n0. 14v-428, september 2014) and months since you were kind as to arrange a temporary solution for me at crevier bmw dealership. I am still very much interested in the actual real solution. I am sure the nhtsa would not be happy to hear of such long delay and lack of any information from bmw north america as to when customers can expect a solution. I look forward to your response. [xxx] " after more delays in getting a reply, she is now referring me to your website: "good morning [xxx], the most up to date details on takata is posted on the nhtsa website. Kind regards, [xxx]" i am absolutely frustrated with bmw and their delaying tactics and total disregard for the customers' safety. I am requesting that you intervene on my behalf, compel bmw to provide a real and appropriate solution and stop these delays. Other manufactures such as honda have already responded and taken corrective actions but bmw seems to discard this very serious safety concern and ignores your directives. In their letter of june 19, 2014 to you, they commit to replacing defective part but do not do so. Please advise. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PLACENTIA, CA
VIN pattern	WBAET37423NXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHCT41D3HU120954 3FAHP0JA3BR241016 1LHF35AG9H1024604 1FTEW1CP7GKF78677 1V2KE2CA7PC220785 JS1VS55A4L7100428 1FMCU0G60LUB97742 2C3CDXCT2KH552621 1FTEW1EP9LFB65451 MAKDG589DT4200875 3LN6L5A9XLR609723 2HGFC2F64LH562770

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2003 BMW 325I Air Bags Problems, Complaints and Defects, Recalls and Failures

2003 BMW 325I Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?