| Issue ID | 727384 |
| Internal NHTSA # | 10273791 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 325I |
| Model Year | 2002 |
| File date | 15/04/07 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | Rear window regulator failed. Vehicle warranty was expired and window was repaired at dealer. Opposite rear window regulator failed several weeks later. Front window operators move the window slowly and windows need manual assistance (push on glass) to close. Investigated whether new window regulator design has been implemented. Determined that replacement window regulators are identical to original. The design problem stems from the attachment of the window regulator cable ends into plastic retainers. Obviously, during the cycles of window operation, the plastic is over-stressed and fails. Placed written complaint with bmw usa to no avail as the vehicle is no longer under warranty. First window failure was around 50k miles. Remaining window failures were around 90k miles. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARK RIDGE, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |