| Issue ID | 698256 |
| Internal NHTSA # | 10246562 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 325I |
| Model Year | 2002 |
| File date | 10/10/08 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | Problem summary: window regulator pulley failure. On or about may 2008, depressed switch to let drivers front window down. Upon depressing, a loud cracking noise occurred. Seeing that there was a problem, i depressed the switch again to get the window up. The window would not come up, only the loud noise could be heard.. The window was pulled up manually and stayed in this position until repair. This issue was taken to dealer on june 6, 2008 and according to the dealer the problem was (quote) "'left window regulator pulleys failed. Replaced lf window regulator and nuts'". On or about september 2008, while riding on a calm weather day, i chose to let all the windows down. When the right rear passenger window was depressed, i heard a loud cracking noise as if the window had cracked. When i stopped to examine, i tried to let it up and realized it would not go back up. I realized i had the same issue that occurred in late may08 with the front window. The window was manually pulled up. To date it has not been repaired. On october 10, 2008 while riding out, i chose to let the 3 working windows down to enjoy the air. Around 5:30pm, oct. 10, 08 i pressed the rear passenger left window and all i got was a loud cracking noise as if the window had cracked. I pull to the side of the road and realize that i now have a 3rd window that has not held up in durability. My parents have had a car for 20 years with power windows and never had such an issue. I personally had another vehicle for 11 years that had power windows and never had such an issue. I believe that the window regulator pulley used for this vehicle are defective as they should be able to hold up to normal window usage. This left rear window has not been repaired as of yet. |
| Vehicle Mileage at Failure | 67806 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWRENCEILLE, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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