| Issue ID | 1440157 |
| Internal NHTSA # | 11063186 |
| Manufacurer | BMW of North America, LLC |
| Brand | BMW |
| Model | 3 SERIES |
| Model Year | 2007 |
| File date | 02/11/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When driving, the smell of burning or melting plastic is so strong, i have to roll down the windows. The smell occurs about 5 times a week and can be smelled both inside and outside the car. It occurs at various times... On the freeway, on surface streets, stopped at a red light etc. There is a safety recall, for positive crankcase ventilation(pcv) valve heater, but they don't have a plan or method of fixing this. Since it can lead to a fire, it needs to be fixed, but the dealership has no information about even how to fix the problem. The website and letter tells you to call the local dealership but they tell you to contact bmw north america, however they don't answer the phone. The service supervisor at the local bmw dealer ship in glendale ca has not returned my messages and the number they refer me to, bmw north america at 800. 831. 1117 just keeps ringing... No answer. I don't feel safe inhaling the plastic fumes and it could lead to my car catching on fire. Bmw needs toanswer questions and provide customer service rather than referring me to advertisements to purchase a new bmw. (that is what happens on their "recall" website). I would like them to provide a car and keep my car at the dealership until they figure this out. I think they would find a solution very quickly if they had to provide alternator transportation. Thank you for your help! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE, CA |
| VIN pattern | WBAVC53577FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |