| Issue ID | 815866 |
| Internal NHTSA # | 10355031 |
| Manufacurer | BMW OF NORTH AMERICA, LLC |
| Brand | BMW |
| Model | 3 SERIES |
| Model Year | 2004 |
| File date | 01/08/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The unlock control button on the center console does not unlock the passenger side door and does not unlock the 2 doors in the back. This failure occurs intermittently. When the failure occurs, only the driver can exit the car by using the manual door latch lever. The other passengers are trapped unless they climb out the window or climb into the front seat and then exit through the front seat door. A proper safety design and operation would allow the manual door unlock latch levers to work at all times and especially when the electrical or electronic systems have failed. As i routinely drive with a 4 year old and a 19 month old in their car seats which are in the back seat of my 2004 bmw , i am very concerned about our safety should there be a situation that i would have to remove them from the car quickly and the door locks had failed. The bmw service believes a module has to be replaced at a parts cost of $1000 and will not cover this cost. The car has only 29,000 miles but is out of warranty. I see that others have complained to nhtsa about this same problem in bmw 3 series and bmw 325xi. |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE PLAINS, NY |
| VIN pattern | WBAEU33414PXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |